Source: https://amplitude.com/blog/steps-measuring-feature

• start by measuring if people are using your new feature
  • focus on how many UNIQUE users are using it and what percentage of your daily active users are using it
• look at you early adopters and leverage them to figure out how to improve your feature
• look for patterns in how people are using your new feature (this seems more exploratory and less like how to measure success)

Source: https://www.divami.com/blog/10-metrics-to-measure-the-success-of-your-ux-project/

• Customer/user satisfaction score
  • use a 5 - 7 point scale to measure how customers feel about a new feature or functionality
  • the scale should range from deeply dissatisfied to highly satisfied
  • use a satisfaction survey via email/newsletter or in the app
  • can also use NPS
• System usability scale
  • use an emoji rating scale for users to rate the usability of the new feature
• Use a pop-up rating to capture how users feel about the feature
• Look at shares - in our case this could translate to exports when applicable
• Task Completion Rate
  • can we somehow calculate the rate of task completion within out platform?
  • requires having clearly laid out tasks & taskflows to track
• Google HEART framework
  • Happiness = attitude of users in relation to the new deature (CSAT, NPS)
  • Engagement = how involved a user is with the app
  • Adoption = how many users have adopted the new feature
  • Retention = measure of returning users
  • Task success = amount of time it takes for users to complete task (not sure we can measure this one using UIQ right now)
• We should use a combination of qualitative and quantitive insights to measure the success of a new feature
• Important to understand WHAT we are measuring and WHY

Source: https://uxdesign.cc/a-metrics-driven-approach-to-evaluate-success-of-ux-design-dd3bea098820

• understand which metrics are most important to the business
  • stakeholders need to help answer the following questions
    • what are the business values of the new feature?
    • how do we measure success of the new feature?
    • brainstorm how to answer these questions when you’ve posed them to your stakeholder & they don’t have an answer - maybe tap Mark for this one
• define KPIs that are driven by design work (ex: task success rate) and these will be your metrics
• line up your design-based metrics with the business goals